Privacy Policy

Last Updated: [4th April, 2024]

At Pink Lime Salon & Spa, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure its protection.

Information We Collect:

• Personal Information: When you engage with our services or products, we may collect personal information such as your name, address, email address, phone number, and payment details.
• Usage Information: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on each page.
• Cookies: Like many websites, we use cookies to enhance your browsing experience and collect information about your preferences. You can choose to disable cookies in your browser settings, but please note that some features of our website may not function properly as a result.

How We Use Your Information:

• Providing Services: We use your personal information to fulfill your requests for our salon services and to communicate with you regarding your appointments or inquiries.
• Order Fulfillment: We utilize your personal information to process and fulfill your orders for hair products purchased through our online store. This includes shipping your purchased items to the specified address.
• Improving Our Services: We may analyze usage data to improve our website, services, and customer experience.
• Marketing: With your consent, we may send you promotional materials or updates about our services via email or other communication channels.

Information Sharing:

• Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors or marketing agencies. These providers are contractually obligated to protect your information and are prohibited from using it for any other purpose.
• Legal Compliance: We may disclose your information when required by law or in response to lawful requests from government authorities.
• Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and regular security audits.

Your Choices:

• Opt-Out: You may choose to opt out of receiving marketing communications from us at any time by following the instructions provided in the communication or by contacting us directly.
• Access and Correction: You have the right to access, correct, or update your personal information. If you would like to review or make changes to your information, please contact us using the information provided below.

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Pink Lime Salon & Spa

604-683-7444

pinklimebc@gmail.com

1192 Hamilton St Vancouver

Thank you for choosing Pink Lime Salon & Spa. We appreciate your trust in us to handle your personal information responsibly and transparently.