Yes. We love to meet our clients, find out what their hair goals are and how we can reach those goals together. We do this free of charge.
We recommend all clients scheduling their appointments at the beginning of the week if they want an appointment on a week day, 2 – 3 weeks in advance for Friday or Saturday. We highly recommend pre-booking appointments before leaving the salon if you see a specific service provider.
Although we know unforeseen circumstances may arise that prohibit you from giving us proper notification for missing appointments, 24 hours notice of appointment changes is requested. Appointments that are missed without notification will be charged 50% of the price of the services.
We use L’Oreal, Revlon, Matrix, Schwarzkopf, Inoa (Ammonia free), and Natulique.
Gratuities are completely at your discretion. Generally speaking, Tipping for service at a salon is typically handled as you would tip for service in a restaurant. Generally, 10-20% of the total service is appropriate, depending upon how you feel the quality of service was. At the end of the day, it is up to you if you tip and what amount.
If you are not 100% satisfied you are more then welcome to come back for a complimentary redo with the same service provider or someone else.